We open new prospects for communication between companies and their customers to facilitate rapid and consensual credit recovery, preserve good relationships and avoid recourse to costly judicial actions.
In the extra-judicial phase, Gextra manages directly all the various levels of direct contact with the customer
+ from an initial telephone-based and multi-channel contact to the subsequent personal contacts in the field,
+ requesting payment from the client only when the result is obtained, according to a “success fee” logic.
In cases where it is necessary to resort to recovery through judicial channels, Gextra manages the entire intervention process through a network of lawyers with specific expertise in commercial negotiations.